Credit Scores, Reports & Questions | Duane Whitfield

Credit Score or Report
Not Making Sense?

Two apps showing different credit scores? Something on your report look wrong? Get emails explaining what to check next.

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Illustration of a laptop showing credit report sections for accounts, payment history, credit utilization and inquiries.

Start with the issue you recognize

Choose a topic to see what to check and which options may help.

Duane wearing a black cap and glasses against a gray background

I’m Duane.

Ever check your credit score and wonder why it’s different somewhere else?

Or look at your credit card balance and wonder why it isn’t coming down as fast as you expected?

Those are the kinds of questions I cover here, along with credit reports, debt, and the money decisions working adults deal with every day.

I also look at the options available before you decide whether paying for a service makes sense.

More about me

See how the answers work

Here are three credit questions worth looking into, and where to start.

Why are my scores different on two apps?

It may be the scoring model, the credit bureau, or the date the information was updated. The numbers aren’t necessarily mistakes. See what to compare.

Can I dispute an account that’s reporting incorrectly?

If the information is inaccurate or incomplete, you can dispute it yourself for free. A paid service is not required. See the steps.

Do I need to pay for credit monitoring?

Compare which bureaus, scores, alerts, and cancellation terms are included. Free tools may already cover what you need. Compare the considerations.

Check the source, not just the score

Start with the report connected to your question. Your credit report isn’t the only consumer report that may matter.

Credit reports. Review reports from the three nationwide credit bureaus at AnnualCreditReport.com. For disputes and reporting rights, see the CFPB.
Bank account screening. Denied a checking account? You may need to review your ChexSystems report. Read the ChexSystems guide.
Other consumer reports. Some financial and insurance decisions may use specialty information from LexisNexis Risk Solutions. Read the LexisNexis guide.

These are independent resources, not endorsements of this website.